Resources

Guide
17 June 2013

This planning your activities section looks at the process of putting your ideas into a coherent implementation plan and provides you with a mechanism to ensure that all activities are completed on time and within budget. 

Initiatives:
  • Consumer behaviour
Sector:
  • Local Authorities
Guide
17 June 2013

The next stage in the communications planning cycle is to select the strategy and communications methods most appropriate to achieving your aim and objectives. This section helps you look at your overall approach, the issues to consider in different operational situations and how to choose the most appropriate mix of communication methods for your situation. You should start by considering your overall strategic approach and consider which main communication methods to use. This section takes you through this process and looks at the types of communication methods and how to use them to use to support services in different situations and target different audiences. 

Initiatives:
  • Consumer behaviour
Sector:
  • Local Authorities
Guide
13 July 2007

This guide is intended to help authorities decide whether alternate weekly collection (AWC) is right for them and to draw together, from the experience of other authorities, advice on how to design and implement a scheme which is effective, and which gains and retains the support of local people.

Initiatives:
  • Collections & recycling
  • Consistency in collections
  • Service design
  • Communicating with residents
  • Collections and sorting
  • Kerbside collection
Sector:
  • Local Authorities